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Risk Warning - Notice to UK Users  

Estimated reading time: 2 mins

Due to the potential for losses, the Financial Conduct Authority (FCA) considers this investment to be high risk.

What are the key risks?

1.You could lose all the money you invest

The performance of most cryptoassets can be highly volatile, with their value dropping as quickly as it can rise. You should be prepared to lose all the money you invest in crypto assets.

The crypto asset market is largely unregulated. There is a risk of losing money or any cryptoassets you purchase due to risks such as cyber-attacks, financial crime and firm failure.

2.You should not expect to be protected if something goes wrong

The Financial Services Compensation Scheme (FSCS) doesn’t protect this type of investment because it’s not a ‘specified investment’ under the UK regulatory regime – in other words, this type of investment isn’t recognised as the sort of investment that the FSCS can protect. Learn more by using the FSCS investment protection checker here.

The Financial Ombudsman Service (FOS) will not be able to consider complaints related to this firm. Learn more about FOS protection here.

3.You may not be able to sell your investment when you want to

There is no guarantee that investments in crypto assets can be easily sold at any given time. The ability to sell a crypto asset depends on various factors, including the supply and demand in the market at that time.

Operational failings such as technology outages, cyber-attacks and comingling of funds could cause unwanted delay and you may be unable to sell your crypto assets at the time you want.

4.Cryptoasset investments can be complex

Investments in crypto assets can be complex, making it difficult to understand the risks associated with the investment.

You should do your own research before investing. If something sounds too good to be true, itprobably is.

5.Don’t put all your eggs in one basket

Putting all your money into a single type of investment is risky. Spreading your money across different investments makes you less dependent on any one to do well.

A good rule of thumb is not to invest more than 10% of your money in high-risk investments. Learn more here.

If you are interested in learning more about how to protect yourself, visit the FCA’s website here.

For further information about cryptoassets, visit the FCA’s website here.

Understanding Tap's Anti-Scam Protection Feature

Unmasking the Shield: Tap's powerful Anti-Scam Protection feature safeguards users and bolsters platform integrity.

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Tap experienced a significant growth in our user base during Q1 2023. While this was a cause for celebration, it also attracted the unwanted attention of fraudsters. Lured by our platform's quick onboarding and seamless fiat and crypto transactions, these fraudsters exploited remote access tools like Teamviewer and Anydesk to abuse vulnerable individuals . In response, we felt compelled to implement a robust and necessary Anti-Scam Protection Feature.

This feature, while stringent and non-negotiable, is not designed to control our users' app preferences. Instead, it is a forceful, yet crucial measure to ensure their safety and protect the integrity of our platform.

Regulatory Responsibility: As a regulated financial entity, we're duty-bound to shield our users from potential threats and foster safe digital practices. Our Anti-Scam Protection Feature stands as testament to this commitment. It doesn't merely warn users about potentially risky apps; it mandates their removal to ensure the secure use of our services.

Proactive Measures: Scams utilizing remote access tools can be highly sophisticated and often slip past even the most vigilant defenses. Our feature is a stringent proactive measure, akin to a car's seatbelt, designed to preemptively avert such situations.

User Autonomy: At Tap, we deeply value our users' autonomy and their ability to manage their digital safety. However, we also acknowledge that scammers' tactics can be complex and deceptive. The Anti-Scam Protection Feature is our firm stand against such threats, ensuring all users can safely navigate the digital banking landscape.

At Tap, we go beyond secure transactions. Our vision is to create a 'super app' that caters to everyone's needs. We prioritize the protection and well-being of all our customers, including our beloved pops and nans. Understanding the older generation's vulnerability to scams, we are committed to making digital banking accessible and safe for people of all ages. This feature is a significant step towards that vision.

Now, it's crucial to understand an often-overlooked concept outside the payments industry – the "fraud threshold." This measure ensures that financial platforms don't profit from fraudulent transactions. While a high fraud rate may inflate revenues temporarily, it risks losing critical payment services like GBP - Faster Payments and Euro SEPA transfers over time.

Weighing the pros and cons of our Anti-Scam Protection Feature provides a clearer perspective:


  • Potential displeasure amongst users of apps like Teamviewer, Anydesk, and others.
  • Possible loss of a few users.


  • Protection of user life savings.
  • Deterrence of scammers.
  • Preservation of crucial payment relationships.
  • Ensuring availability of payment rails for all our users.

The Anti-Scam Protection Feature is an assertive measure, and we understand it may cause some inconvenience. But it's an essential step in our commitment to providing a safe, secure, and accessible digital banking environment for everyone.


This article is for general information purposes only and is not intended to constitute legal or other professional advice or a recommendation of any kind whatsoever and should not be relied upon or treated as a substitute for specific advice relevant to particular circumstances. We make no warranties, representations or undertakings about any of the content of this article (including, without limitation, as to the quality, accuracy, completeness or fitness for any particular purpose of such content), or any content of any other material referred to or accessed by hyperlinks through this article. We make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.


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