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Risk Warning - Notice to UK Users  

Estimated reading time: 2 mins

Due to the potential for losses, the Financial Conduct Authority (FCA) considers this investment to be high risk.

What are the key risks?

1.You could lose all the money you invest

The performance of most cryptoassets can be highly volatile, with their value dropping as quickly as it can rise. You should be prepared to lose all the money you invest in crypto assets.

The crypto asset market is largely unregulated. There is a risk of losing money or any cryptoassets you purchase due to risks such as cyber-attacks, financial crime and firm failure.

2.You should not expect to be protected if something goes wrong

The Financial Services Compensation Scheme (FSCS) doesn’t protect this type of investment because it’s not a ‘specified investment’ under the UK regulatory regime – in other words, this type of investment isn’t recognised as the sort of investment that the FSCS can protect. Learn more by using the FSCS investment protection checker here.

The Financial Ombudsman Service (FOS) will not be able to consider complaints related to this firm. Learn more about FOS protection here.

3.You may not be able to sell your investment when you want to

There is no guarantee that investments in crypto assets can be easily sold at any given time. The ability to sell a crypto asset depends on various factors, including the supply and demand in the market at that time.

Operational failings such as technology outages, cyber-attacks and comingling of funds could cause unwanted delay and you may be unable to sell your crypto assets at the time you want.

4.Cryptoasset investments can be complex

Investments in crypto assets can be complex, making it difficult to understand the risks associated with the investment.

You should do your own research before investing. If something sounds too good to be true, itprobably is.

5.Don’t put all your eggs in one basket

Putting all your money into a single type of investment is risky. Spreading your money across different investments makes you less dependent on any one to do well.

A good rule of thumb is not to invest more than 10% of your money in high-risk investments. Learn more here.

If you are interested in learning more about how to protect yourself, visit the FCA’s website here.

For further information about cryptoassets, visit the FCA’s website here.

Navigating cyber threats: A guide to avoiding scams.

Learn to identify and avoid online scams with our comprehensive guide. Secure your digital transactions and protect your hard-earned money with Tap.

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Online banking scams are becoming more prevalent these days, and it's crucial for you to be aware and stay vigilant.

At Tap, we take security seriously and work tirelessly to provide you with a safe experience. However, we also believe in educating our community about the various types of scams they might come across.

By learning how to identify online scammers, you can protect yourself and your hard-earned money effectively. So, let's explore some tips on recognizing these scams and ensuring your financial safety.

Stay Alert: Spotting the red flags for financial scams

If you happen to stumble upon any of these telltale signs while scrolling through your social media feed, chances are high that you're dealing with a scam:

- Mentions of "free money".

- The mention of “Airdrop”.

- Images flaunting large sums of cash or luxurious items.

- References to Tap "support" or "representative".

Tap will never ask over the phone, chat, email, text, or social media for you to provide:

- Seed phrase / private key of your wallet.
- Personal Information. (name, credentials, email address/ phone number).
- Asking you to send in additional funds in order to release funds you hold on deposit.
- Advise you that in order for your transaction to be processed on chain, you need to send in additional funds.

Types of scams to look out for:


Be on guard against phishing attacks! Scammers employ deceptive links, messages, or emails (often boasting a sense of urgency) to deceive you into divulging your passwords or private keys. Stay vigilant and never fall for their tricks! Protect your sensitive information and avoid replying to any message or email that was not solicited in the first place.


Watch out for impersonation scams. Scammers pretend to be someone they're not, like celebrities or trading experts, with the aim of convincing you to invest based on their reputation.

Pump and Dump

Watch out for the infamous "Pump and Dump" hustle! These scammers go to great lengths to create a buzz around a completely worthless cryptocurrency. They manipulate unsuspecting investors into driving up the price ("pump") before the scammer makes a swift exit by selling off their own stash ("dumps"). Don't fall for their tricks and be sure to steer clear of these deceptive tactics!

Cash or money flipping 

Beware of "cash flipping" schemes on social media platforms like Instagram, Facebook, and Twitter. Look out for posts with images of cash or luxury items, and flooded with hashtags like #fastcash, #cashflip or #moneyflip.

These scammers claim to possess a "secret" investment strategy where if you send them money, they'll multiply it tenfold. Remember, these are too good to be true!

Fake Tap support websites and social media profiles 

Beware of fake Tap support websites and social media profiles. These cunning scammers go to great lengths, setting up deceptive "Tap Support" websites and social media accounts. Their ultimate aim is to trick unsuspecting members into revealing their login credentials and sensitive account information.

Remember, authentic Tap social media accounts are listed on the footer of our official website, To be absolutely certain you're engaging with genuine Tap channels, visit our homepage and click on the social media icons located at the bottom of the page (see the picture below). Additionally, please be aware that our team will never initiate contact with you first on social media. Stay vigilant!


Stay one step ahead of malware! Crafty scammers use malicious viruses or trojans to invade your computer or mobile device, snatching away your passwords or private keys and draining your hard-earned cryptocurrency from your wallet.

Tips for ensuring your safety and preventing scams

Scammers are incredibly resourceful and constantly come up with new and inventive ways to deceive unsuspecting individuals. While we have covered several popular scam techniques earlier, it is important to understand that this list is not exhaustive.

Given the vast array of scams out there, it is crucial to maintain a vigilant attitude. We want to emphasize that Tap will never initiate contact with you via phone, email, or text message to request personal information or passwords.

To further enhance your security, here are a few additional tips:

  • Refrain from sharing personal details such as your account number, username, password, Social Security number, birthdate, or address with strangers or on unsecured websites.

  • Enable push notifications in the Tap app so that you receive immediate alerts regarding suspicious activities.

  • Avoid writing any identifying information, especially your PIN, directly on your debit card.

  • Whenever you don't plan on using your card, you can safeguard yourself by blocking all debit card transactions through a quick swipe in the app. It freezes your card temporarily.

  • If you suspect that your account has been compromised, it is imperative to change your password immediately. Additionally, if you believe you have fallen victim to a scam, please immediately reach out to Tap support and report the incident to the police without delay.

By following these precautions, you can significantly reduce the risk of falling prey to scams and ensure your personal information remains secure.

Tap’s approach to addressing scams and protecting users

At Tap, we are continuously working to combat the presence of fake accounts and take swift action to shut them down. However, despite our efforts, new fraudulent accounts may still surface.

Your personal information security is of paramount importance to us, and we strongly urge you to exercise caution in safeguarding it. If you come across any suspicious activity or encounter a scam, we appreciate your proactive assistance in bringing it to our attention as soon as possible.

To report a scam or share information regarding fraudulent incidents, you can reach out to us via our support live chat in the app, our support email (All the ways to contact us are available here : Your input plays a crucial role in helping us combat scams effectively.

Rest assured we are committed to maintaining a secure environment for all Tap users, and your cooperation in reporting scams is greatly appreciated. Together, we can work towards a safer community and protect one another from fraudulent activities.


This article is for general information purposes only and is not intended to constitute legal or other professional advice or a recommendation of any kind whatsoever and should not be relied upon or treated as a substitute for specific advice relevant to particular circumstances. We make no warranties, representations or undertakings about any of the content of this article (including, without limitation, as to the quality, accuracy, completeness or fitness for any particular purpose of such content), or any content of any other material referred to or accessed by hyperlinks through this article. We make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.


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